Virtual Appointment
Book in your free virtual Personal Jeweller session with our expert advisors. Get matched with recommended pieces, workshop styling ideas and find the perfect ring or gift – all via private video chat.
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If your local store is impacted by lockdown, you have an additional option to collect your item/s via contactless Curbside Pick-up. Please speak to your consultant about arranging. Click here to learn more >.
Approx. 10-30 minutes
In-store Appointment
Book in your free in-store Personal Jeweller session with our expert advisors. Get matched with recommended pieces, workshop styling ideas and find the perfect ring or gift – all in a confidential, face-to- face consultation.
Approx. 15 minutes
How do Virtual Appointments work?
Make an appointment
Simply click through to the booking page and select your session type.
Tell us about yourself
To help us find the right product for you, we ask you to fill out a short questionnaire.
Meet your consultant
To join your session click on the URL in the confirmation email. The session will be one on one with your consultant and will run for 10-30 mins.
Live Chat
Get instant help with sizing, styling and
answers to any product questions.
Have other questions about orders, product information or returns?
Visit Customer Support ›