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Gift Card Terms & Conditions

Please treat the Gift / eGift card like cash. Lost or stolen cards will not be replaced or refunded. Cannot be exchanged for cash or refunded or used to buy another Gift / eGift Card, or used to make payment on a credit account, unless required by law. Redeemable in all Michael Hill stores and online at No change will be given, but the balance may be applied to future purchases. Gift / eGift Cards can only be used to make purchases up to the initial Gift / eGift Card amount, or the remaining balance. If your purchase exceeds the balance on the Gift / eGift Card, you must pay the excess using another payment method. Goods purchased using the Gift / eGift Card are subject to Michael Hill’s exchange or returns policy. Where you are eligible for a refund, to the extent that you paid for goods using a Gift / eGift Card, you will be refunded by way of Gift / eGift Card. You will not be sent statements or transactions on your Gift / eGift Card. To check the balance or expiry date please visit Gift / eGift Card amounts are issued in the currency of the country in which they are purchased (i.e. Gift / eGift Card issued in Canada are in Canadian dollars). When you use your Gift card in Michael Hill stores, it can be used outside of country of purchase and will be converted to local currency at the time of purchase. Conversion is calculated using the daily rate from the Australian Customs website When you use your Gift / eGift Card online, it can only be used on the Michael Hill website which corresponds with the country in which the Gift / eGift Card was purchased.