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Your Michael Hill Concierge

Your Michael Hill Concierge

Whether shopping for yourself, searching for a gift, or maintaining your favourite keepsakes, we're at your service. Discover everything on offer at Michael Hill.

Book an Appointment

Need to speak to one of our expert team members?

Instant Virtual Appointment

Instant Virtual Appointment

Connect immediately with one of our in-store experts over a live video call.

Book a Virtual Appointment

Book a Virtual Appointment

Enjoy a personalised video consultation, at a time that suits you.

Book an In-store Appointment

Book an In-store Appointment

Enjoy the full concierge experience in-store and manage your schedule.

For Your Jewellery

Take care of your precious pieces with our jewellery services at Michael Hill.

Professional Care Plan

Enjoy peace of mind with the purchase of a Professional Care Plan, including ring sizing, stone tightening, refinishing and polishing, and more.

Complimentary Jewellery Cleaning

Keep your jewellery looking its brilliant best with complimentary, professional cleaning in-store.

Lifetime Diamond Warranty

Our promise to you, providing you with reassurance in your most significant purchases.

For You

Shop with ease, and in the way that best suits you, with our shopping services at Michael Hill.

Finance Options

We offer flexible payment options, so you can make your dream piece yours.

Click and Collect

Shop online, then pick up quickly and easily in-store.

Reserve in Store

Browse online and reserve your pieces, then view and pay in-store.

Returns

We offer 30-day returns or exchanges, in-store and online. T&Cs apply.

Free Shipping

Enjoy free standard shipping on orders over $100.

Made to Order

Choose your preferred metal colour and perfect ring size for available items.

For Them

Choose the perfect gift and add thoughtful extra touches, with our gifting services at Michael Hill.

Engraving

Give an especially thoughtful gift, with an engraved jewellery piece.

Gift Finder

Need some help choosing? Take our quiz to discover gift ideas they'll love.

Gift Cards

Our gift cards make thoughtful gifting easy, for every occasion.

Video Messaging

Send a personal video to your loved one, along with your gift.

Personalisation

Give a gift with meaning. We offer personalised gifts for your loved ones.

Customer Support

Have other questions about orders, product information or returns?

Visit Customer Support