Instant Consultations connect you with a specialist right away, while Virtual Appointments let you schedule a time that suits you.
Book an Appointment
Giving you flexible ways to connect with in-store specialists - whether online or in person.
Instant Virtual Consultations
Instant virtual consultations allow you to connect immediately with one of our in-store specialists over a live video call.
Whether it’s finding the perfect engagement ring or finding something special for a loved one (or yourself), our in-store specialists are at the ready to assist you with your enquiries in real-time.
Virtual Appointments
Virtual appointments allow you to connect with one of our in-store specialists over a live video call at a time that suits you.
In-store Appointments
Book your own in-store personal shopping experience.
With the flexibility of multiple appointment times, you can arrange an appointment in a store near you at a time that suits your schedule.
Need more help?
Have other questions about orders, product information or returns?
Frequently Asked Questions
What’s the difference between Instant Virtual Consultations and Virtual Appointments?
What’s the difference between Instant Virtual Consultations and Virtual Appointments?
Can I book an appointment in-store?
Can I book an appointment in-store?
What can I get help with during an appointment?
What can I get help with during an appointment?
Is there a cost to book an appointment?
Is there a cost to book an appointment?
How do I reschedule or cancel my appointment?
How do I reschedule or cancel my appointment?