For orders placed before 11:59pm (CST) Monday 14th December 2020, every effort will be made to ensure delivery on or before Christmas Day 2020.
Orders to New Zealand and Canada are shipped via DHL International. DHL International is working hard to deliver orders as safely and quickly as possible during this time. With the festive season being especially busy, deliveries might take slightly longer than usual. Please order your gifts as early as convenient, to help ensure delivery by Christmas.
Christmas Delivery FAQs
Can I have a gift delivered straight to the recipient?
Yes, please enter the recipient’s address in the Delivery Address step and their gift will be sent to them directly. We do not include a printed invoice with their gift – this will be sent to your provided email address.
How much does shipping cost?
Standard shipping is free on all orders of $70 or more.
What if I need to return a gift?
We have extended our returns period for the festive season. For all purchases placed between November 1st - December 31st, you will have until the 31st of January to return your item online or in-store. You can find more information on our returns policy here.
Do you offer gift wrapping?
All purchases during the festive season come packaged in our colourful Christmas theming, so your loved one will be delighted with a beautifully presented gift.